Called her and set up a showing to view one of her brand new listings. On the day of the showing, she arrived and was less than friendly. She failed to formally introduce herself and proceeded to unlock the home. As we toured the home, she just wandered behind us, as if we had bothered her to show the property. Shortly thereafter, when we wanted to look around the outside of the home, she proceeded to excuse herself & indicated that we were free to continue looking around and if we had any questions, to just follow up with her. It was as if she was needing to be elsewhere, even though we scheduled the showing 3 days earlier. I just assumed that must have been why she seemed so disinterested in us as (cash) buyers.
My husband called her out on the spot right then and told her that she was RUDE and that WE were HER showing! She completely lacks class or professionalism..........what a disgrace to the agency that she represents!
RUDE RUDE RUDE - Mary Jo Kormushoff (agent)
I was forced into an inconvenient show time to view a house because that's all the agent could do. So I left work early, drove half an hour to view the house and the agent never showed. I wanted an hour. He wouldn't answer his phone or email and the office kept telling me to "deal with the agent". How could I? He wouldn't respond. No one wanted to take the time to help, they just wanted to pawn me off as someone else's problem. Atrocious service, don't waste your time.
Buyers agent Nick Arsena and his broker David Chervenic fell short of following through with a purchase agreement. Long story short, I had an offer from one of Nick’s buyers who signed a contract and did an inspection on the house and then he just went MIA. As the contract stated, escrow money would be deposited after the last inspection. 3 days after inspection, we are to assume the buyer is purchasing as-is, because he didn’t give us a report. Nick kept dragging his feet trying to get in touch with this guy and he couldn’t get him on the phone or anything. There were no monies deposited......Nick and David did not do their jobs to secure their deal and produce the contract that their buyer signed, therefore I have to be out $1000 in escrow money because they can’t man up and do the right thing and return that money to me for having my house sit off the market for almost a month in prime time. I would not recommend this company to anyone!!
Recently purchased our first home thanks to Laurie Chervenic. She was incredibly fast when responding to us, from when we started checking out homes all the way through closing. She was also very flexible, which was great with our busy work schedules. She was patient with all of our questions/lack of experience, and she is extremely knowledgeable. Truly, she went above and beyond to get us the house we really wanted, and we couldn't have been more impressed. So thankful we found her and we highly recommend her!!!!
We continued to look around the outside and when we walked back towards the front door, she proceeded to greet ANOTHER person waiting for HIS AGENT to arrive and starting showing him the property and COMPLETELY BLOWING OFF HER OWN CLIENTS!!!
I wish I could give ZERO stars!
Having dealt with two agents from this office, they were both top notch and a great real estate agency to work with!
Keller Williams Chervenic Realty Stow Office is a US Real Estate Agency based in Stow, Ohio. Keller Williams Chervenic Realty Stow Office is located at 3589 Darrow Rd, Stow, OH 44224, USA.
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